Privacy Policy
Bowler Hat Internet Services Limited (we) are committed to protecting and respecting your privacy in line with the EU General Data Protection Regulations (GDPR).
This policy, together with any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be stored and processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting this website, you are accepting and consenting to the practices described in this policy.
1. Who we are
Our website address is: https://www.bowlerhat.co.uk. We operate from our head office at 112 Zellig, Birmingham, UK. B9 4AT.
2. What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Contact forms include name, email, telephone number, and nature of the enquiry. We use this data to provide feedback on your requirements. This data is not used for marketing purposes and will be held for no longer than 12 months.
Cookies
If you leave a comment on our site you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
You can block some or all cookies in your web browser. However, please be aware that blocking cookies may affect your ability to use the website. In particular, you may not be able to access all or parts of the website and elements may not function correctly.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Our website uses Google Analytics to collect information about how visitors use our website. We anonymise this data at the point of collection and automatically delete user and event data that is older than two years.
3. Who we share your data with
We don’t share data with any third parties for marketing purposes. However, we do utilise a number of secure, GDPR-compliant third-party systems as detailed below:
- Kashflow – this is our account platform used for invoicing:
https://www.kashflow.com/privacy-policy/
- Google Drive – we use Google Drive for document storage:
https://policies.google.com/privacy?hl=en-GB&gl=uk
- MailChimp – used for sending marketing emails to opted-in users:
https://mailchimp.com/legal/privacy/
All third-party systems are used only by Bowler Hat Internet Services Limited to provide our services.
4. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
5. What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please contact us to request data we hold on you or to have data deleted:
https://www.bowlerhat.co.uk/contact-us
6. Where we send your data
Visitor comments may be checked through an automated spam detection service called Akismet. This service is provided by Automattic.com: https://automattic.com/privacy/
7. Our contact information
If you have any queries or would like to get in touch please contact Marcus Miller:
https://www.bowlerhat.co.uk/contact-us
8. Additional information
How we protect your data
We have the following proactive security measures in place to ensure your data is protected:
- High strength passwords and 2-step authentication to secure access to all customer information on all third-party systems.
- A firewall on our office internet connection along with antivirus software that provides protection against all malware and ransomware.
- Our website complies with all UK national laws and requirements for user privacy and uses a Secure Socket Layer (SSL) certificate.
- We only use website hosting from companies that are highly committed to the security of their infrastructure. Please contact us for details on the hosting and security.
We predominantly work in a B2B capacity and, as such, the data we hold is of the non-sensitive nature and, in most cases, freely available on the client’s website. However, we take all applicable technical and organisational measures to safeguard your data. However, we can’t guarantee the security of all your information whilst in transit and, as such, any data provided is done so at your own risk.
What data breach procedures we have in place
All of our systems are monitored for security and, upon a breach, we will notify all parties and ICO within 72 hours.
